Cancellation Policy

Cancellation policy

• 24 hours before the activity
  You can change a reservation* free of charge by notifying us at 1 877 886-5500 within a maximum of 24 hours before the scheduled date of the reserved activity. Please note that no refund or compensation will be offered in the event of a cancellation.

• 48 hours before the activity
  You can change a reservation* free of charge or obtain a refund by notifying us at 1 877 886-5500 within a maximum of 48 hours before the scheduled date of the reserved activity.

• If Arbraska must cancel the reserved activity due to extreme weather conditions (thunderstorms or high winds), you will be refunded within 30 days of the date of the activity. You will also be able to postpone the activity to a later date. Please call 1 877 886-5500 for more information.

*Your reserved activity can be changed until November 14, 2022 (at the latest).