Preventive measures Covid-19

With the authorization of the Public Health Department, the 5 Parks Arbraska are opened since June 20th !

 

Preventive measures related to the fight against COVID-19 have been put in place to ensure the health and safety of clients and staff.

 

The station commits to apply all the recommendations of the Institut national de santé publique du Québec (INSPQ) and the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST). It also follows the COVID-19 health safety plan for the tourism industry.

 

 

 

What you can expect when you arrive at one of  our parks:

 

 

  • Reduced capacity and smaller group sizes in all activity areas to allow for social distancing
  • Reservations will be required so that we can stagger activity start times and reduce traffic at check-in
  • Outdoor check-in at all parks with plexiglass or other barriers
  • Digital waivers that can be filled out on your smartphone
  • Touch free payment
  • Enhanced cleaning of customer helmets and harnesses after every use
  • Scheduled ‘rest periods’ for customer equipment between each use
  • New harnessing and orientation procedures to limit contact between staff and guests
  • Hand sanitizing stations throughout our parks
  • 2 meter buffer markings in higher traffic areas
  • Additional staff PPE including face masks and safety glasses
  • Thorough cleaning of common touch points in office areas
  • Modified rescue procedures
  • Staff and Guest screening for Covid-19 symptoms

 

 

Wearing of the mask:

 

 

Saturday, July 18 : Wearing a mask is mandatory in indoor common areas for clients 12 years of age and older*. The places concerned are as follows:

 

  • Main Chalet
  • Park reception
  • Toilets
  • The Cave at Arbraska Laflèche

 

 

Thing to remember before arriving at the park:

 

 

  • Our staff are here to keep you safe and to make sure you have fun
  • Please cancel or reschedule your visit if you have any Covid-19 symptoms, or have been in contact with someone who has Covid-19
  • Please fill out the online waiver ahead of time for the park you are visiting, check your email for appropriate link
  • We will not be accepting cash payments on site
  • We are operating with new procedures so there may be some waiting required during your experience
  • Please keep a 2-metre distance between people not in your household
  • We recommend that you wear a face mask and gloves
  • You will be ask to sanitize your hands… a lot
  • Always practice good hygiene
    • Sneeze and cough into your elbow
    • Don’t touch your face
    • Clean your hands regularly
  • Our washrooms are cleaned several times throughout the day, but not after every use
  • Adventure park elements such as ladders, bridges, ziplines, hand cables etc. are not sanitized, however guests and staff are asked to sanitize their hands before and after every aerial course

 

 

 

Please note that booking is required online or over the phone with a credit card payment before your visit so that we can stagger activity start times and reduce traffic at check-in

 

*Cash is not accepted in the parks

 

*If you show up without a booking, there is a strong possibility of not participating in the activity

 

 

We look forward to welcoming you back in our parks!

 

Sincerely,

Arbraska Team